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METASPEAK · MetaCapture Studio (M) Sdn. Bhd.
Software Subscription

Build Your Own AI Avatar
That Talks Your Brand

From entry-level to fully white-label enterprise. Custom 3D characters, branded chatbots, real-time analytics — all software-based and scalable. Hardware add-ons available separately below.

Starter
STARTER
Try AI avatars without commitment. No platform fee, instant activation.
RM299/month
No Platform Fee · Pay & go instantly
1 Custom Character — based on your mascot/brand
Custom Knowledge Bank — upload your PDFs, AI trained as your brand ambassador
500 Credits / month
Languages: BM, English, Mandarin
Top-up credits anytime
Email support
Full Dashboard (view-only stats)
Built-in Character Editor
White-label · Custom API
Business
BUSINESS
Perfect for SMEs that need custom branding, dashboard, and own avatar.
RM499/month
One-time Platform Fee: RM 1,999
1 Custom AI Character — your own 3D mascot/avatar
Custom Knowledge Bank — upload PDFs, AI as your brand ambassador
1,500 Credits / month
Standard Dashboard — analytics, queries, demographics
Built-In Character Editor — full avatar builder access
Custom theme & branding for chatbot
Languages: BM, English, Mandarin
Email priority support · 99.9% uptime SLA
White-label · Custom API
★ MOST POWERFUL
Enterprise
ENTERPRISE
Full white-label, custom API, multi-character for organizations.
RM1,599/month
One-time Platform Fee: RM 7,999
Up to 2 Custom Characters Enterprise Only
Unlimited Knowledge Bank — multiple PDFs, complex KB
6,000 Credits / month — 4x more
White-Label Branding — your logo, your domain
Custom API Access — full REST integration
Personalized Dashboard — custom KPIs & reports
Advanced Character Editor + custom 3D modeling support
Multilingual + dialects (Perak, Terengganu)
Custom integrations & workflows
Dedicated AM · 99.95% SLA · 24/7 priority

All prices in MYR (Malaysian Ringgit). Software subscription only. Annual billing available with 15% discount. PDPA compliant · Hosted on Alibaba Cloud Malaysia.

API Credits Top-Up

Need More? Top-Up Anytime

Pay only for what you use. 1 credit = 1 voice exchange (~15 seconds). Top-up anytime, never expires.

100
Credits
RM 25
100 conversations
500
Credits
RM 89
500 conversations
1,000
Credits
RM 159
1,000 conversations
5,000
Credits
RM 749
5,000 conversations
10,000
Credits
RM 1,399
10,000 conversations
💡 How credits work: 1 credit = 1 voice exchange (around 15 seconds). A typical visitor session uses 10-20 credits. Subscription credits auto-renew monthly and roll over up to 3 months. Top-up credits never expire while your subscription is active.
⚡ Optional Hardware Add-Ons

Need Physical Setup?

Our subscriptions cover software only. For physical kiosks at events or venues, choose between our custom-branded MetaSpeak kiosk or use your own TV setup.

Premium · Custom Built
Custom MetaSpeak AI Kiosk
CUSTOM METASPEAK KIOSK

Custom-fabricated, fully-branded kiosk with built-in TV display, podium with mic + push-button activation, and 5G connectivity. Eye-catching for events, expos, and permanent installations.

Custom MetaSpeak-branded fabrication
Built-in TV + premium speaker system
Podium with mic & push-button
5G/Wi-Fi connectivity ready
Easy assemble & disassemble for events
Pricing Quote on Request
Request Quote
Budget · Bring Your Own
TV with microphone setup
BRING YOUR OWN HARDWARE

Already have a TV/display? Use your existing setup — just add a microphone with push-button. We'll provide the AI software, content, and remote support. Most cost-effective option for venues and museums.

Use any TV / display you already own
Add USB mic with push-to-talk button
Software + AI PC supplied by us
Remote setup & configuration
Quick deploy at any venue
Pricing Quote on Request
Get Setup Help

Hardware pricing depends on size, branding, and quantity. Contact us for tailored quote based on your event or venue.

Event Package

All-Inclusive Event Activation

Software + hardware + on-site support — bundled annual subscription perfect for expo, roadshow, and tourism campaigns.

⚡ Event Activation

Event Subscription

Annually · Software + Hardware Bundle
Setup Fee RM 15,000 one-time
Per Event RM 4,000 / event
Termasuk / Included:
Sistem diaktifkan semasa event sahaja
Custom content (ikut tema event)
Reporting & Analytic
Remote control & support during event
Training SOP provided: AI Kiosk Deployment (SETUP)
Equipment insured under policy terms
Sesuai Untuk / Suitable For:
🎪 Expo 🚐 Roadshow ✈️ Campaign Pelancongan
⚠ Note: Equipment is insured under policy terms; however, any loss, theft, or damage due to negligence or improper handling shall be borne by the client.
Event Activation Equipment - TV, Mic, Podium, Custom AI PC
Compare All Plans

Detailed Feature Breakdown

← Swipe to see all plans →
FEATURE
STARTER
BUSINESS
ENTERPRISE
Monthly Price (MYR)
RM 299
RM 499
RM 1,599
Platform Fee (one-time)
FREE
RM 1,999
RM 7,999
Custom AI Characters
1
1
Up to 2
Custom Knowledge Bank (PDF Upload)
basic
extended
unlimited
Brand Ambassador Customization
Custom Theme & Branding
white-label
Built-In Character Editor
Standard
Advanced
Dashboard
View-only
Standard
Personalized
White-Label Domain
Custom API Access (REST)
Monthly Credits
500 ~2h
1,500 ~6h
6,000 ~24h
Top-Up Credits Anytime
BM, EN, Mandarin
Local Dialects (Perak, Terengganu)
Custom Integrations & Workflows
Support
Email
Email Priority
Dedicated AM 24/7
Uptime SLA
99.5%
99.9%
99.95%
FAQ

Common Questions

Is the subscription software-only?
Yes — Starter, Business, and Enterprise are software subscriptions only. Hardware (kiosk, TV, mic, podium) is sold separately. See "Hardware Add-Ons" section above. For event-based deployments, check our Event Activation Package.
Can I upload my own knowledge documents on Starter?
Yes! All tiers (including Starter) support custom Knowledge Bank — upload your PDF documents (brochures, FAQ, product info, training material) and the AI will be trained as your brand ambassador. Starter supports basic KB, Business gets extended capacity, Enterprise has unlimited KB.
Does Starter come with a custom character?
Yes! Starter includes 1 custom character based on your mascot or brand. Our team designs it for you upon signup. The difference vs Business is: Starter has no built-in character editor (you can't self-modify), no custom dashboard branding, and no custom API access.
What is the difference between Starter and Business?
Both come with custom character + custom KB. Business adds: built-in character editor (self-modify avatars), full standard dashboard with analytics, custom theme & branding for chatbot interface, priority support. Worth it if you need more control & professional look.
What is included in the Event Activation Package?
RM15,000 one-time setup + RM4,000 per event. Includes hardware (TV, mic, podium, AI PC), custom event content, on-site/remote support during event, reporting & analytics, training SOP, and insured equipment. Perfect for expo, roadshow, and tourism campaigns.
Do I need to buy your custom kiosk?
No — kiosk is optional. You can use any TV/display you already own and just add a microphone with push-button. We supply the AI software and PC. Custom kiosk available for premium event branding.
What is 1 API credit?
1 credit = 1 complete AI conversation (user query + avatar voice + visual response). Average user session uses 5-10 credits. 2,000 credits ≈ 200-400 user sessions per month.
Can I upgrade between plans?
Yes, upgrade anytime. Difference in platform fee will be prorated. All existing data, characters, and credits carry over seamlessly.
Do unused credits roll over?
Subscription credits roll over up to 3 months. Top-up credits never expire while subscription is active.
Is the data PDPA compliant?
Yes. All data hosted on Alibaba Cloud Malaysia (KUL-AZ1). AES-256 encryption + TLS 1.3. Full PDPA Malaysia compliance with data sovereignty.